The BlackBerry Bold is an attractive device which comes with plenty of features that make it one of the coolest phones of the BlackBerry brand. Unfortunately, a few BlackBerry users have reported sound level problems, complaining that their BlackBerry Bold doesn’t ring. This is a common problem of BlackBerry Bold phones that can be easily solved by any user. Let’s find out more about how you can fix these sound problems of your smartphone.
First of all, you should know that the device’s sound problem can be caused by a software problem or loudspeaker sound level issue. It’s also possible to discover that the smartphone is physically damaged. In this case you will have to contact the provider and have him replace your device. However, you should know that you can try a few solutions before contacting the provider and asking for device replacement.
If the ringer, speakerphone and alarms of your phone don’t sound loud and controlling the volume doesn’t fix the issue, you should apply one of the following solutions. The first method that you can use involves taking off the back door of the smartphone. Then you need to push down the small button located above the camera flash. Pay attention, because this button is difficult to see. When you find it you need to push it down by using your finger nail or a pair of scissors. After you complete these steps, the sound should immediately become loud and clear.
The second solution involves placing a thin piece of paper behind the battery. Because the battery cover of the Bold is flimsy when you play media files, it can collapse and determine the phone to switch to mute mode or significantly decrease the volume automatically. If this is the problem’s cause, after you place a thin piece of paper behind the phone’s battery, your Bold should start ringing again. A more simple method to fix the “won’t ring” problem is to simply pull out the battery while your device is turned on. You then need to wait 30 seconds and reinsert the battery. The phone will reboot and the problem will be gone.
As I mentioned above, the sound level issue might be caused by the BlackBerry’s software. In this case, to solve the problem, you will have to update the OS. This method is the best way to solve all kind of BlackBerry problems. You simply need to download the latest BlackBerry OS version for your smartphone. Then, by using “Application Loader” you should transfer the new software on your device. Keep in mind that before installing the new software you should create a backup of all the data saved on your smartphone.
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